Our guarantee:
It's very simple: Your satisfaction is extremely important to us. If you are not happy with your Limited Edition Dragonfly BM-1 Black Metal Concept Pedal, for any reason, please let us know by emailing us at info@blackmetalpedal.com
We’ll do whatever it takes to make it right. You can relax knowing that we'll accept nothing short of your complete satisfaction. We value each and every
one of our customers and are dedicated to giving them not just a
guitar pedal, but also the best possible support and service for their
money.
To all owners of the Dragonfly Black Metal pedal: We are no longer selling The Dragonfly Black Metal pedal on a regular basis, but that does not mean our job is done. We continue to serve all owners of the Dragonfly Black Metal pedal. In the event that you may require parts or service/repair for your pedal, please email us at info@blackmetalpedal.com - We will be happy to assist you with all of your needs.
If you need to send the pedal back to us for repair due to a manufacturing defect, just send it back to us and we'll take care of everything. You'll only pay the shipping to get it back to us. We won't charge anything for parts and labor and we'll also pay to ship it back to you. This offer does not apply to damage due to abusive or unreasonable use, or accidental damage (However, even in these cases, we'll do our best to help you!) Any pedals that need repair are usually serviced and shipped back to the customer within 48 hours of us receiving it! You won't wait weeks or even months to get your pedal back. We'll have you up and running again fast.
We guarantee the above services to all owners of the Dragonfly BM-1 Black Metal concept pedal until December 15, 2010.
Thank you!
Dragonfly Effectors